SHIPPING METHOD
HOW CAN ENJOY FREE SHIPPING POLICY?
Free shipping on orders over $79 (remote countries and regions not included). Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
HOW SOON WILL I RECEIVE MY PACKAGE AFTER MY ORDER PLACED?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 to 7 working days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
| Shipping Method | Delivery Time | Area |
| Super Savings | 7-15 days | North America (USA ) |
| 7-15 days | Oceanica (Australia) | |
| 7-15 days | Europe (France Germany Belgium Luxembourg Netherlands) | |
| 7-15 days | Europe (Sweden Portugal Italy) | |
| 7-15 days | Europe (England) | |
| 7-15 days | Europe (Finland Iceland Switzerland The Czech Republic Greece Austria) | |
| 7-15 days | Europe (Norway Denmark Sweden Ireland Luxembourg Switzerland The Czech Republic Slovakia Poland Slovenia Romania Hungary Latvia Lithuania Estonia) | |
| 7-15 days | North America (Canada Mexico) | |
| 7-15 days | South America (Columbia Chile Peru Argentina Venezuela Ecuador) | |
| 7-15 days | Asia (Korea Japan Philippines Vietnam Thailand Singapore Malaysia India Pakistan Kazakhstan Iran Israel Saudi Arabia Cyprus Palestine) | |
| 7-15 days | Europe (Croatia Georgia Spain Russia) | |
| 7-15 days | Africa (Morocco South Africa Niger Ghana Cote d'Ivoire Togo Sultan Guinea) | |
| 7-15 days | Oceanica (New Zealand) |
3.Affected by Covid-19, there will be some delay on the delivery.
Delivery Time=Processing Time+Shipping Time
Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.
Shipping fees are calculated based on total purchase price, we offer free Postal Shipping for orders over US $79.
For example, if you order a product, The items will be shipped within 3-10 business days after you place the order and then 15-30 business days of shipping time.
(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
How long will the order take to arrive?
Once your order is shipped out, there will be an email sent out regarding tracking info for your order, you can track the order status in "My orders".
For more details on shipping time to your country, please refer to
Based on our international shipment methods, it will take some days to be delivered to you, the shipping time is also based on shipping company.
Due to the influence of COVID-19 epidemic now, your order may be delayed for several days before delivery, please wait in patience.
Why didn't I get an email about my order being shipped?
Normally, an email with tracking number will be sent to your account email address after the order is shipped out in 24 hours.
If you did not receive the email:
1. Please visit "My orders" to check the order status, it could be still in processing.
2. Please check if you loged in the correct account, the email is sent to the registered email address.
3. Please check your junk emails and if your email address shielded our email.
How can I track my order?
Generally, we will email you tracking info after order being shipped out. Also you can track it via " My orders ".
Or you can use the order tracking number to check here: https://www.17track.net/en
Why is my order delayed?
Hi, apologizes for the delay.
Since we ship overseas, it needs some days to arrive your country by plane first, there is no updated information for your package as it is in transit to the shipping company's next facility.
Once the package arrives at local, the order status will be updated and delivered to you soon.
Thanks for your understanding and cooperation.
Due to the influence of COVID-19 epidemic, there is a shortage of global transport resource which may delay your order for several days.
Why was my order divided into two or more packages?
Hi, we will do partial shipping for your order in the following conditions:
1) Items are from different warehouses.
2) Different preparing time for items.
3) Weight limit of custom or courier, to avoid extra fee.
Note: partial shipping will not charge you extra fee.
If you have any questions or concerns, please do not hesitate to contact us.We would love to hear from you, contact us on:
Email:service@online-supportmail.com